Remote Management & Monitoring

Server downtime and the associated high costs affect your business performance and operations as well as your brand and credibility. However, filtering hundreds of server alerts, researching issues, troubleshooting and fixing problems to prevent server downtime can be a daunting exercise in any IT environment. Blue Cod’s Remote Management and Monitoring Services can manage your daily IT challenges and issues to ensure server access and continuity on your local computing environment.

Blue Cod provides a comprehensive platform that combines an intelligent Remote Monitoring and Management (RMM) software solution with a 24x7x365 Network Operations Center (NOC), delivering a single unified managed services experience. Through Blue Cod, you have access to a team dedicated to remotely address and solve your most demanding technical issues. Services Include:

  • Document the resolution to every issue
  • Ensure your network remains healthy and optimized for performance
  • Escalate performance issues directly to our team
  • Analyze memory dumps, performance issues and operating system or application configurations to ensure your infrastructure remains healthy
  • Monitor and manage your system 24x7x365